Your account

Delete your account

How to delete your HolaGrower account, and what happens to your data.

How to delete your account

You can ask us to delete your HolaGrower account and its data at any time, in either of these ways:

• Email support@holagrower.com from the email address you signed up with, with the subject “Delete my account”.
• Use our contact form, choose “Account or data deletion” and enter the email address on your account.

We confirm by email, then delete your account within 30 days. If you signed in with Google or
Facebook, tell us which one.

What we delete

• Your account: name, email address, password, profile photo and bio.
• Your gardens, beds, plants and watering reminders.
• Your scan photos, identification and diagnosis history, and follow-up chats.
• Your posts, comments, reactions, messages, friends and followers.
• Your device's notification token.

What we may keep

• Records of purchases, where tax or accounting law requires us to keep them, for as long as that law requires.
• Copies in backups, until those backups are routinely replaced.
• Totals that no longer identify you, such as how many scans were made in a month.

More detail is in our privacy policy.

Only want to remove some data?

You can delete individual scans, posts and gardens in the app. To remove something else without closing your
account, email support@holagrower.com and tell us what you'd like removed.