Support

Contact us

Questions about the app, your account or a figure that looks wrong? Send us a message and a real person will reply.

Send us a message

We reply within 2 working days.


    Quick help

    Delete your account

    Use the Delete account page and we'll remove your account and garden data.

    A figure looks wrong?

    See where each number comes from on the Data sources page, then tell us the plant and your location.

    Your privacy

    What the app collects and why is in our privacy policy.

    Email us

    Prefer email? Write to support@holagrower.com.

    Common questions

    Why are my planting dates different from the seed packet?

    A seed packet gives one date for a whole country. HolaGrower works from ten years of weather records at your garden's own coordinates, so the dates fit where you actually grow.

    How accurate is plant identification and diagnosis?

    Results come from Google's Gemini AI and are estimates. Every result shows a confidence score. If it's low, send another photo from a different angle; for serious problems, check with your local extension office.

    The app doesn't know where my garden is

    Allow location access for HolaGrower in your phone's settings. Weather, frost dates and planting windows need your garden's location to work.

    How do I delete my account?

    Use the Delete account page or email us from the address on your account. We delete your account and its data within 30 days.

    Where does the app's data come from?

    Every dataset and guide is listed, with what it is used for, on the Data sources page.